Lukscasino Responsible Gambling: Age Limit and Exclusion Requests

At Lukscasino, gambling is presented as entertainment, not as a guaranteed way to earn money. This page covers the age limit, the exclusion process, and where to find outside support.

Registration Stage: 18+ Age Limit

Our platform only serves users who are 18 years old or older. You confirm your age on the registration form, and this detail is checked again during identity verification. Underage individuals cannot open an account.

Playing Responsibly

Do not treat gambling as a source of income. Play only with money you can afford to lose, and avoid spending more to chase back a loss. If a session stops being fun, taking a break is a reasonable step.

Recognizing Problem Gambling

Certain signs are worth watching for. Spending more time or money than planned is one of them. Continuing to play in order to win back a loss is another warning sign. Hiding your play from family is a further signal, and noticing these signs early helps prevent the situation from getting worse.

Exclusion Request: Self-Exclusion Process

If you want to limit your play, you can submit a self-exclusion request. This request is sent from your registered email address, and it can be made once every 90 days. Once approved, your account is closed after any pending payouts have been completed.

About Limit Tools

There is currently no self-service tool that lets you set your own deposit, session, or bet limits from your account. The available way to limit your play is the self-exclusion request sent by email, and sending this request to our support team is all that is needed. Because the request applies once every 90 days, it is worth being certain before you send it.

Protecting Minors

Be careful with devices shared at home. We recommend using parental control software, keeping your account details private, and never leaving a session open on a shared device.

External Support Resources

If your gambling habits feel out of control, you are not alone. Independent support services in your region can help, and speaking with a health professional is also a reasonable step. These services generally operate independently of any gambling operator, which allows for an honest conversation about your situation.

Contact

For an exclusion request or any related question, reach out to our support team by email. We review our responsible gambling approach on a regular basis, and our goal is for gambling to stay an enjoyable, controlled experience for you.